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Contact Us
(925) 973-8087
6500 Dublin Blvd.
Dublin, CA 94568
(By appointment only)
info@talentnook.com

Polices

Thanks for considering Talentnook for your child’s learning! We appreciate your support and look forward to providing the best possible learning experience for you and your child. We would encourage you to carefully review the following policies to help ensure the smooth operation of our English programs for your child’s benefit.

  • Discounts
      • Multi-Class- Save $100 when you enroll for both Reading Comprehension and Writing classes for the same student.
      • Sibling- Save 10% on the tuition of each additional younger child. This discount doesn’t apply to the 1st and the oldest child that enrolls.
  • Communication: We believe in prompt communication. We will read and respond to all communication within 24 hours.
  • Special needs: If there is anything about your child that we should know in order to help them better, please tell us.
  • Online Learning: We will use tools such as Google Classroom, Google Meet, Zoom Video etc. to assist with online learning. We may introduce new tools as needed to provide the best learning experience for our students. Students will need to provide a Gmail account for access to some of our online tools.
  • Refunds
      • 100% refund until 4 weeks before the first class
      • 50% refund until 2 weeks before the first class
      • 25% refund until 1 week before the first class
      • No refunds within 1 week of the first class or after the start of the semester
  • Privacy
      • We hold the right to freely use the student’s work as well as photos, videos, and recordings of students for our website, marketing/advertising, and training.
  • Homework
      • Mastery of a subject requires continuous practice. Homework reinforces the concepts learned in the class and keeps the students engaged between the classes. 
      • Approx. 20-30 minutes of homework per day is required for the best results.
      • If your child is taking longer, it may mean that he or she may not be at the right level of our class. Please reach out to us if you have any concerns about the homework.
      • Assigned homework should be completed on a daily basis. 
      • Parents should ensure that their child adheres to the homework policy.
      • Parents may be asked to closely monitor the homework schedule if needed.
  • Missed and Makeup Classes
      • Class schedules are fixed and no refunds, credits, or makeup classes are allowed for any missed classes. 
      • Students can access the homework via our website or Google Classroom.
  • Drop and Pickup for in-person classes
    • Students must be dropped off no earlier than 5 minutes before the start of class.
    • Students must be picked up within 5 minutes after the class end. 
    • For safety, an adult must drop or pick up the student from our front office. V
    • Students should stay in the lobby area while waiting. 
    • Any late pickups after 5 minutes of class may incur a charge of $2 per minute. 
Contact Us
(925) 973-8087
6500 Dublin Blvd.
Dublin, CA 94568
(By appointment only)
info@talentnook.com