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Policies

Please review the following policies carefully to ensure the smooth operation of our English programs for your child’s benefit.
Discounts
Sibling- Save 10% on the lowest tuition fee.
Talentnook also offers seasonal promotions. Check-in with us for current specials.
Communication
We believe in prompt communication and respond within 24 hours.
Special needs
If there is anything we should know about any student in order to help them better, we encourage to be told in advance.
Online Learning
We use tools like Google Classroom, Google Meet, Zoom Video etc. to assist with online learning. We may introduce new tools as needed to improve learning experience for our students. Students will need to provide a Gmail account for access to some of our online tools.
Refunds
100% refund before the start of classes.
After the start of classes, refunds are allowed with 1 month (4 classes) notice period.
Privacy
We hold the right to freely use the student’s work as well as any photos, videos, and recordings of students & the class for our website, marketing/advertising, and training purposes .
Homework
▪ Mastery of any subject requires continuous practice. Homework reinforces the concepts learned in class and keeps students engaged between classes.
▪ Approx. 30-60 minutes of weekly homework/writing practice is recommended for best results.
▪ If your child is taking longer, it may mean that he or she may not be at the right level of our class. Please reach out to us if you have any concerns about the homework.
▪ Assigned homework should be completed on a daily basis.
▪ Parents should ensure their child adheres to the homework policy.
▪ Parents may be asked to closely monitor the homework schedule if needed.
Missed and Makeup Classes
Class schedules are fixed and no refunds, credits, or makeup classes are allowed for any missed classes. Students can access the homework via our website or Google Classroom.
Drop and Pickup for in-person classes
▪ Students must be dropped off no earlier than 5 minutes before the start of class.
▪ Students must be picked up within 5 minutes after the class end.
▪ For safety, an adult must drop or pick up the student from our front office. V
▪ Students should stay in the lobby area while waiting.
▪ Any late pickups after 5 minutes of class may incur a charge of $2 per minute.
Course Cancelation
Course may be canceled if enrollment is low. You will be notified as soon as possible.
Not made up your mind yet?
Go for the Free ELA assessment.
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